MANAGEMENT CONSULTING

MAIN TOPICS OF CONSULTING

1. STRATEGIC CONSULTING

• facilitation, moderation of strategic sessions on the Customer's program;

• defining the company's values;

• Development of the company's mission and vision;

• determination of the company's competitive advantages;

• defining the company's strategic goals;

• detailing the company's strategic goals to the level of current, operational goals, with the identification of those responsible for achieving them;

• checking compliance of the motivation system, organizational structure and company's goals, refining (developing) motivation programs for employees, if necessary.

2. Crisis Management

• express analysis of the situation in the company and setting strategic goals;

• assessing market prospects and analyzing the profitability of product lines;

• Assessment and analysis of cost reduction potential. Development of a set of measures for cost optimization.

3. BUSINESS PLANNING AND ANALYSIS

• development of business plans, adjustment of existing plans;

• business modeling: evaluation, analysis, model adjustment.

4. DIAGNOSTICS AND BUILDING SYSTEMS IN THE FIELD OF PERSONNEL MANAGEMENT

• selection and placement system;

• system of personnel training and development;

• personnel evaluation system.

5. PERSONNEL ASSESSMENT AND TESTING

• individual diagnostic interview (assesment) for top and middle managers;

• selection and assessment of personnel by the method of assesment-center;

• Developing and conducting professional evaluations for staff in a particular unit.

6. SETTING UP A SERVICE QUALITY MANAGEMENT SYSTEM

• Developing customer service standards;

• training of sales personnel in quality service standards;

• development of a customer-oriented motivation system for sales personnel.

7. RETAIL NETWORK MANAGEMENT - "TURNKEY RETAIL"

• development of regulations and standards for the organization of the retail network's work in all areas of activity;

• defining mechanisms and procedures for monitoring network performance;

• Developing procedures for remote management of the retail network, including branch management;

• Adjustment of procurement policy and pricing;

• analysis of assortment matrix and implementation of category management principles;

• finalizing the format of the outlet;

• Adapting the regional development strategy.

8. DEVELOPMENT OF REGULATORY DOCUMENTS

• Personnel procedures (selection and recruitment procedures, induction procedure, performance appraisal regulations, etc.);

• corporate standards (standards of work with clients, standards of appearance and internal behavior of employees, etc.);

• corporate sales book (sales manual).

9. MERCHANDISING

• comprehensive merchandising (from commercial merchandising - assortment policy, correct calculation of sales - to visual merchandising), including diagnostics of stores and assortment, analysis of development strategy and competitors and subsequent development of clear recommendations on what should be done - from assortment to display and presentation of information in the store.

10. EXECUTIVE CONSULTATION

10.1 Personal effectiveness

• strengthen the strengths and make a sharpened management tool for those qualities that the manager considers to be his/her weaknesses;

• Having studied the company's business and the manager's environment, formulate a success profile - the qualities critical to the successful development of the company that the manager needs to possess;

• to be in constant contact with the top team and develop skills to solve actual business problems in the course of individual coaching.

10.2 Team Effectiveness

• select people for the team from inside or outside the company, assessing the strengths and weaknesses of candidates;

• to ensure that the members of his team complement each other successfully, interact effectively, understand both the manager and each other;

• understand your team members, find an individual approach to each of them;

• to form a special atmosphere in the team, which will unite people, form a culture appropriate to the stage of business development.

10.3 Business efficiency

• Evaluate the role and impact of the human factor on business performance;

• Broadcast the manager's vision to all levels and make staff supporters of that vision;

• to carry out the changes the manager plans, avoiding resistance or at least minimizing it;

• rely on the most proactive, efficient and talented employees in the process of change.